18Racing & COVID-19
We are still continue serving our customer domestically and internationally.
Because of COVID-19 however, getting new stock might take longer time, so I suggest if you need wheels in 1-2 months, please get it right away since getting new stock could take about 3-5 months.
You could contact us by text or call at 925-3393828 or email: email@example.com to check stock or if you have any questions.
Thank you for being patient with us.
PLEASE TEXT US AT( 925)339-3828 TO CHECK STOCK BEFORE PURCHASE.
This is the link to check some of our inventory list , please check with us for most current inventory list.
CUSTOM ORDER WHEELS AND SOME WHEELS STOCK ( RKR OR RB MOSTLY), WILL NOT BE LISTED ON THE LIST, PLEASE CONTACT US TO CHECK TO BE SURE.
Customer Service - At 18racing.com, we make customer service our highest priority. We would like to make our customers' decision making process an easy one by assisting you with all your questions about size and correct fitment. Please do not hesitate to contact us.
All of our orders are normally shipped within 24-48 hours of payment and tracking no will be email to you.
We will notify by email if there is any issue or delay.
Please google the tracking no or go to UPS.com to check the current status of your order.
If you have any shipping questions, the best way is to contact 1800 - PICK UPS.
Free shipping in 48 states for 4 pcs wheels or more.
Shipping time: East coast : 5-6 days.West Coast: 2-4 days.
Alaska, Hawaii (5-7 days) by UPS ground
Puertp Rico ( 2-4 daya) by UPS 2 days air.
Canada normally 5-8 days by UPS ground
UPS Ground shipping to Canada (5-7 days) not including brokerage fee and duty & tax.
Canada - UPS Expedited service ( 3-5 days), brokerage fee included but not duty and tax.
International shipping :
We offer expedited shipping by UPS normally take about 5-10 days.
Return Policy - All items can be return within 30 days from invoice date. Original shipping cost to ship the wheels to you is not refundable, and customer responsible for return shipping cost ; so customer will be responsible for 2 shipping costs.
Items must be in as new condition, never been mounted on the vehicle or never installed with tire. Please return items with original packaging. Before returning any items, you must contact us and we will provide you with written instructions.
Out of stock item - If You could not find a size, style or color that you like, please contact us, we could help you to find the wheels for you since we have incoming stock every week (might not listed on the inventory list). If the wheels are still not available, we might be able to help you to special order it
Special Order - Please contact us, we could help you to special order with minimal or no additional charge with deposit. The estimated time is about 2-3 months.
Wholesale Account - Please email us at firstname.lastname@example.org for wholesale information.
Payment Method - We accept Paypal, Visa, Master Card, American Express, Discover, E-check, money order (please contact us first for money order payment)
Office Hours: Monday-Friday 10:00AM - 6:00PM Pacific Standard Time
Feel free to text or whats app anytime Monday- Sunday at 925-3393828.